🔗FAQ
For other questions, email us at [email protected] or join our TG: Thrilld Labs | Official
What is Thrilld and who is it for?
Thrilld is a free networking app designed for Web3 builders, investors, developers, and service providers worldwide. It also welcomes related groups, such as students, or academics. The app helps you find relevant business connections, for instance for funding, partnerships, jobs, and deal flow in a streamlined, spam-free environment, both online and at Web3 events globally. The app is also used by Web3 conferences and events to enable attendee networking and event information distribution.
Is Thrilld free to use?
Yes, Thrilld is free and open-access. In the future, certain premium features may require payment in the form of fiat or tokens, but the core networking and matchmaking functions are free for everyone.
How do I create an account on Thrilld?
Download Thrilld app from the App Store or Google Play Store.
Choose to sign up with email, Apple, or Google.
Complete your profile by selecting your role (e.g. investor, developer, etc.), interests, what you’re looking for in Web3 and uploading a photo/image.
What’s the difference between an individual's profile and a company's profile?
We distinguish between individual and company profiles to better tailor the platform experience. For example, if you’re a freelance lawyer, you would register as an Individual, while someone representing a law firm would register as a Company.
If you’re unsure which category fits best, you can select Web3 service provider under Occupation and choose Other under About. No stress - you can update your profile at any time via Profile Settings.
How does matching work on Thrilld?
Thrilld shows you relevant profiles based on your role, interests, and location, the latter especially during events.
Swipe right to show interest
Swipe left to skip
If both people swipe right, it’s a match and the chat becomes available.
How can I unmatch or report someone?
To unmatch or report a user:
Open the chat with the person you want to report or unmatch
Tap the shield icon in the top-right corner
Select “Report” or “Remove match”
Once you take action, the person will no longer be able to message you or view your profile.
Does Thrilld have premium features ?
Yes, Thrilld currently offers two premium features:
Push – boosts your profile visibility globally for 76 hours, making it more discoverable by all users worldwide.
Super-Synergy – highlights a specific profile by sending a swipe-up signal and notification, increasing your chances of being noticed and matched.
You can access these features in two ways:
Purchase them directly from us (with in-app purchases coming soon);
Receive them for free during events, where we often distribute limited-time packages.
Why should I use Thrilld over LinkedIn or Telegram?
Thrilld is a networking platform purpose-built for the Web3 ecosystem, offering features you won’t find on LinkedIn or Telegram.
Using a smart matching system, Thrilld connects you only with relevant Web3 projects, investors, developers, and service providers based on mutual interest, eliminating spam, cold DMs, and saving you time.
As a Web3 event tool, Thrilld lets users:
Browse agendas, side events, and attendee lists in real time
Enjoy a curated networking experience at events
Give organizers full control over attendee visibility and engagement
Through the Partner Portal, users can also find nice opportunities such as grant programs, accelerator access, hackathons, events, and Web3 communities.
What’s the difference between Thrilld and Luma?
Thrilld is designed specifically for Web3 networking and event experiences. It connects users through mutual-interest matching and offers real-time access to agendas, side events, and attendee lists. Organizers can manage events directly within the platform, with full control over visibility, networking, and access.
Luma is a general-purpose event management tool focused on ticketing, check-ins, and guest lists for a broad audience. While Luma is ideal for hosting events, Thrilld combines event tools with curated Web3 networking. Note that team Thrilld is building a Web3 ticketing and event management platform with Luma-like features. It will be ready in beta by Q4 2025.
Can I use Thrilld if I’m not attending any event?
Yes. Thrilld’s matchmaking feature is available anytime, allowing you to network and connect with relevant Web3 professionals even when you’re not attending an event.
Can Thrilld be used on a laptop?
Thrilld is currently available only as a mobile app for iOS and Android. You can download it from the App Store or Google Play. There's no desktop or web version available at the moment, altough that will change in 2026!
How do I update and customize my profile?
To update your profile, open the app, navigate to your profile page, and tap the edit button (pencil icon). You can easily update your professional details, goals, and interests at any time. Make sure to click on "done" before you exit from this section.
Can I delete my account?
Yes. To delete your account:
Go to Settings
Select Delete Account
Please note that this action is permanent and cannot be undone.
Are profiles on Thrilld real?
Yes. All profiles on Thrilld are created by verified individuals and companies within the Web3 ecosystem, including investors, developers, and service providers.
How do I report issues or get help if I'm stuck?
If you encounter any issues or need assistance, you can access the Help & Support section within the app’s settings. Alternatively, you can contact us directly via email at [email protected] or join our official Telegram group: Thrilld Labs | Official.
Are there incentives or badges?
Yes. Users can earn badges based on their activity and event participation. These badges may later be linked to rewards or enhanced profile visibility.
Can I search for someone specific?
Currently, Thrilld does not offer a global search feature. Matching is driven by roles, interests, and event participation. That's how we make business in Web3 more streamlined.
However, if you’re attending an event, you can view and search the attendee list to find specific people and message them directly, provided they are registered for that event.
Can I delete a message or undo a swipe?
Not at this time. To maintain transparency, messages and swipes cannot be undone once sent.
Who can see my messages and data?
Only you and the person you’re chatting with can see your messages on Thrilld. Your data and conversations are fully private and protected. Thrilld Labs does not share or sell your information to third parties.
All data is securely stored on GDPR-compliant servers in Germany. You also have full control over your profile’s visibility and privacy settings; just show what you wish to show. Having said that, well-configured profiles get 54%. more matches on average.
How much control do I have over my profile’s visibility?
You have full control over your profile’s visibility. You decide what information to share and can update or remove details at any time. If you choose to close your account, your profile will no longer be visible to others.
Thrilld does not permit unsolicited outreach, your profile is discoverable only by relevant Web3 professionals within the network.
What does the purple star button mean on user profiles?
The purple star represents the Super-Synergy feature. It lets you send a signal to express strong interest in a specific profile. The recipient is notified and can view your profile in their Super-Synergies Received section, helping you stand out and connect more quickly. This premium feature will be available for purchase soon. In the meantime, contact us to try it out.
What is the “My Agenda” section?
My Agenda is your personal event schedule within the app. It shows all sessions, talks, side events, and meetings you’ve manually set up or registered for, helping you stay organized and keep track of your planned attendance.
What is the Hyperlocalization feature?
When enabled (in Settings), Hyperlocalization allows our matchmaking algorithm to suggest nearby users based on your real-time location and preferences, making local networking easier.
What is the Swiping feature and how do I use it?
Swiping is the primary way to discover and connect with people on Thrilld. To use it, tap the Thrilld icon in the bottom navigation bar. You’ll see curated profile cards where you can:
Swipe right (or tap the green button) to show interest
Swipe left (or tap the red button) to skip
Swipe up (or tap the purple star) to send a Super-Synergy, signaling strong interest
If both users swipe right, it’s a match and the chat opens for conversation.
How do I message someone ?
You need to match first (both users swipe right OR enable a direct match through an event or community you are both part of). Then:
Tap the Chat icon in the bottom navigation bar
Select the match you want to message
Type your message and hit send to start the conversation
If you’re attending an event, you can also search the attendee list and message someone directly.
Where can I see upcoming events?
Tap the first icon on the bottom left (grid with magnifying glass) to open the Events section. There, you can browse upcoming Web3 events, view agendas, and check attendee lists.
Can I see every Web3 event on Thrilld?
No. Thrilld features a curated selection of Web3 events that are partnered with or integrated into the platform. You’ll see events where networking and other app features are available.
Can I view the program, attendees, and organizers of an event on Thrilld?
Yes. For supported events, Thrilld allows you to browse the event program, attendee list, and organizer profiles, all within the app. Some parts of the event may be not visible for non-ticket holders.
What are the “Communities”, ”Recommendations,” and “Our Partners” sections about?
Communities: join or find info about local and global Web3 groups to network, share knowledge, and collaborate with like-minded professionals.
Recommendations: Discover handpicked Web3 projects, tools, and initiatives designed to help you grow and find new opportunities.
Our Partners: Explore Thrilld’s trusted partners, including accelerators, event organizers, and service providers offering the right resources and support to the Web3 ecosystem.
These sections provide tailored opportunities to connect, learn, and access resources relevant to Web3 professionals. They are all there based on merit.
How can I share my profile with other people?
To share your Thrilld profile, go to the Chat section and tap the QR code icon in the top-right corner. This will display your unique QR code and a shareable link. Others can scan the QR code or use the link to start a chat and connect with you instantly.
What is the "Partner Portal" Thrilld Labs refers to in its public annoucements?
The Partner Portal is a dedicated space on Thrilld where trusted Web3 organizations, projects, investors, accelerators, and event partners can be found for real business opportunities. It offers access to resources, funding, and partnerships, helping you build meaningful business relationships without commission fees.
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