🔗FAQ

For other questions, email us at [email protected] or join our TG: Thrilld Labs | Official

Getting started

What is Thrilld and who is it for?

1. Thrilld is a free networking app built for Web3 builders, investors, developers, and service providers worldwide. It also welcomes related groups, such as students, or academics. The app helps you find relevant business connections, for instance for funding, partnerships, jobs, and deal flow in a streamlined, spam-free environment, both online and at Web3 events globally.

2. The app is also used by Web3 conferences and events to enable attendee networking and event information distribution.

Is Thrilld free to use?

Yes, Thrilld is free and open-access. In the future, certain premium features may require payment in the form of fiat or tokens, but the core networking and matchmaking functions are free for everyone as capital should not impact your chances for (business) success in Web3.

What’s the difference between an individual's profile and a company's profile?

We distinguish between individual and company profiles to better tailor the platform experience. For example, if you’re a freelance lawyer, you would register as an Individual, while someone representing a law firm would select they are with a Company.

If you’re unsure which category fits best, you can select Web3 service provider under Occupation and choose Other under About. No stress - you can update your profile at any time via Profile Settings.

What are the “Communities”, ”Recommendations,” and “Our Partners” sections about?

• Communities: join or find info about local and global Web3 groups to network, share knowledge, and collaborate with like-minded professionals.

• Recommendations: discover handpicked Web3 projects, tools, and initiatives designed to help you grow and find new opportunities.

• Our Partners: explore Thrilld’s trusted partners, including accelerators, event organizers, and service providers offering the right resources and support to the Web3 ecosystem.

These sections provide tailored opportunities to connect, learn, and access resources relevant to Web3 professionals. They are all there based on our merit-based partnerships.

Do I need to connect a crypto wallet to use Thrilld?

No. A wallet is not required to use the app. A wallet connect option will be available soon though.

Support

How do I report issues or get help if I'm stuck, for instance, during onboarding?

If you encounter any issues or need assistance, you can access the Help & Support section within the app’s settings. Alternatively, you can contact us directly via email at [email protected] or join our official Telegram group: Thrilld Labs | Official.

Using the networking app

What is the Swiping feature and how do I use it?

Swiping is the primary way to discover and connect with people on Thrilld. To use it, tap the Thrilld icon in the bottom navigation bar. You’ll see curated profile cards where you can:

• Swipe right (or tap the green button) to show interest

• Swipe left (or tap the red button) to skip

• Swipe up (or tap the purple star) to send a Super-Synergy, signaling strong interest

If both users swipe right, it’s a match and the chat opens for conversation.

How does matching work on Thrilld?

1. In the swiping portal, Thrilld shows you relevant profiles based on your role, interests, and, optionally, location, the latter is especially useful during events. Then what?

• Swipe right to show interest

• Swipe left to skip

• If both people swipe right, it’s a match and the chat becomes available.

1. Then, matches can also be created by event attendees and community members if they are part of the same networking environment.

How do I message someone ?

You need to match first (both users swipe right OR enable a direct match through an event or community you are both part of). Then:

1. Tap the central icon in the bottom navigation bar

2. Select the match you want to message

3. Type your message and hit send to start the conversation

If you’re attending an event, you can also search the attendee list and message someone directly.

Can I delete a message or undo a swipe?

Not at this time. To maintain transparency, messages and swipes cannot be undone once sent.

Can I search for someone specific?

Currently, Thrilld does not offer a global search feature. Matching is driven by roles, interests, and event participation. That's how we make business in Web3 more streamlined.

However, if you’re attending an event, you can view and search the attendee list to find specific people and message them directly, provided they are registered for that event.

What is the Hyperlocalization feature?

When enabled (in Settings), Hyperlocalization allows our matchmaking algorithm to suggest nearby users based on your real-time location and preferences, making local networking easier.

What does the purple star button mean on user profiles?

The purple star represents the Super-Synergy feature. It lets you send a signal to express strong interest in a specific profile. The recipient is notified and can view your profile in their Super-Synergies Received section, helping you stand out and connect more quickly. This premium feature will be available for purchase soon. In the meantime, contact us to try it out.

Account & profile

How do I create an account on Thrilld?

• Download Thrilld app from the App Store or Google Play Store.

• Choose to sign up with email, Apple, or Google.

• Complete your profile by selecting your role (e.g. investor, developer, etc.), interests, what you’re looking for in Web3 and uploading a photo/image.

What are the purple tags on people's profiles?

Those are Verticals, Interests, Expertises, or other types of things that distinguish people's business characteristics. These tags show in which sectors and/or industries one is building/working.

You can update them anytime from your Profile Settings: click the Edit button (pencil icon), go to the Account section → click on About, scroll down, and you’ll see various options. Tip: after you've made changes, always click on "Done" in the upper right side of the app before you go to other parts of Thrilld.

What are "highlights"?

Highlights are key points that make you stand out and let you signal unique selling points on your profile.

You can add/edit them from your Profile Settings.

How do I update and customize my profile?

To update your profile, open the app, navigate to your profile page, and tap the edit button (pencil icon). You can easily update your professional details, goals, and interests at any time. Make sure to click on "done" before you exit from this section.

Can I delete my account?

Yes. To delete your account:

• Go to Settings

• Select Delete Account

Please note that this action is permanent and cannot be undone.

How can I share my profile or create an instant match with other people on Thrilld?

To share your Thrilld profile, go to the Chat section and tap the QR code icon in the top-right corner. This will display your unique QR code and a shareable link. Others can scan the QR code or use the link to start a chat and connect with you instantly.

Events & networking

Where can I see upcoming events?

Tap the first icon on the bottom left (grid with magnifying glass) to open the Events section. There, you can browse upcoming Web3 events, view agendas, and check attendee lists.

Can I use Thrilld if I’m not attending any event, or after an event?

Yes. Thrilld’s matchmaking feature is available anytime, allowing you to network and connect with relevant Web3 professionals even when you’re not attending an event.

What is the “My Agenda” section?

My Agenda is your personal event schedule within the app. It shows all sessions, talks, side events, and meetings you’ve manually set up or registered for, helping you stay organized and keep track of your planned attendance.

Can I see every Web3 event on Thrilld?

No. Thrilld features a curated selection of Web3 events that are partnered with or integrated into the platform. You’ll see events where networking and other app features are available.

Can I view the program, attendees, and organizers of an event on Thrilld?

Yes. For supported events, Thrilld allows you to browse the event program, attendee list, and organizer profiles, all within the app. Some parts of the event may be not visible for non-ticket holders.

Safety & privacy

Are profiles on Thrilld real?

Yes. All profiles on Thrilld are created by verified individuals and companies within the Web3 ecosystem, including investors, developers, and service providers.

How much control do I have over my profile’s visibility?

You have full control over your profile’s visibility. You decide what information to share and can update or remove details at any time. If you choose to close your account, your profile will no longer be visible to others.

Thrilld does not permit unsolicited outreach, your profile is discoverable only by relevant Web3 professionals within the network.

How can I unmatch or report someone?

To unmatch or report a user:

• Open the chat with the person you want to report or unmatch

• Tap the shield icon in the top-right corner

• Select “Report” or “Remove match”

Once you take action, the person will no longer be able to message you or view your profile. Thrilld Labs' team will investigate the matter if you reported the other person.

Who can see my messages and data?

Only you and the person you’re chatting with can see your messages on Thrilld. Your data and conversations are fully private and protected by encryption.

All data is securely stored on GDPR-compliant servers in Germany. You also have full control over your profile’s visibility and privacy settings; just show what you wish to show. Having said that, well-configured profiles get 54%. more matches on average.

Thrilld Labs does not sell your information to third parties.

Premium features

Does Thrilld have premium features ?

Yes, Thrilld currently offers two premium features:

• Push: boosts your profile visibility globally for 76 hours, making it more discoverable by all users worldwide.

• Super-Synergy: highlights your profile by sending a swipe-up signal and notification, increasing your chances of being noticed and matched with another used you're particulary interested in.

You can access these features in two ways:

• Purchase them directly from us (with in-app purchases coming soon);

• Receive them for free during events, where we often distribute limited-time giveaways.

Other

What is the "Partner Portal" Thrilld Labs refers to in its public annoucements?

The Partner Portal is a dedicated space on Thrilld where trusted Web3 organizations, projects, investors, accelerators, and event partners can be found for real business opportunities. It offers access to resources, funding, and partnerships, helping you build business relationships (without commission fees and other non-Web3 intermediaries).

Are there incentives or badges?

Yes. Users can showcase badges on their profiles based on their community participation and event participation. Part of an event or community? Go to your Profile Settings and showcase it on your profile. These badges may be linked to rewards or enhanced profile visibility.

Why should I use Thrilld over LinkedIn or Telegram?

Thrilld is a networking platform purpose-built for the Web3 ecosystem as well as its events, offering features you won’t find on LinkedIn or Telegram. Thrilld works fairly and without spam, and it's free for everyone whilst we don't sell your data.

Using a smart matching system, Thrilld let's you connect with relevant Web3 projects, investors, developers, and service providers based on mutual interest, eliminating spam, cold DMs, and saving you time.

As a Web3 event tool, Thrilld lets users:

• Browse agendas, side events, and attendee lists in real time;

• Enjoy a smooth networking experience at events and conferences.

• And, it gives organizers a new tool for networking and event engagement.

What’s the difference between Thrilld and Luma?

Thrilld is designed specifically for Web3 networking and event experiences. It connects users through mutual-interest matching and offers real-time access to agendas, side events, and attendee lists. Organizers can manage events directly within the platform, with full control over visibility, networking, and access.

Luma is a general-purpose event management tool focused on ticketing, check-ins, and guest lists for a broad audience. While Luma is ideal for hosting events, Thrilld combines event tools with curated Web3 networking. Note that team Thrilld is building a Web3 ticketing and event management platform. It will be ready in beta by Q4 2025.